RUN WITH THE Big dogS™ newsletter
 Volume 3, issue 17

Is your organization frozen in fear of change because you get angry when their first steps aren't perfect?...John

Management idea

In one of our strategic planning review meetings, the team agreed that the major accomplishment since the last meeting was a change in attitude. The organization now accepts that new systems don't have to be perfect before they are deployed.

In six short months they developed new order tracking systems, enhanced personal accountability, a customer parts receiving system, etc. These had been important goals for many years, albeit goals that never produced results.  What was holding them back before, was that at the first glitch in any new system or approach, there was immediate anger, yelling, and finger pointing. Everyone quickly returned to the old system. With the change in attitude, instead of yelling, they fixed the expected glitches exposed by any system change.

Think of change as a process rather than an event  Focus first on getting a working system and then continuously enhance that system by fixing flaws and increasing functionality and efficiency.